WHAT EXACTLY IS REFURBISHED?
Most of the people have a confusion regarding new electronics and refurbished electronics. There are times when customers buy a product but later(often 30 days) decide that they don’t want it. In that case, the seller gets the product back and it cannot be re-sold again as new. To decrease the loss, seller refurbished the item through the refurbishment process and will be sold as a refurbished device.
Some refurbished products may returned to the seller because of some manufacturing and functioning defect. The seller then repairs and fix again under the industrial standards and sold again.
The other reason for a electronics entering the refurbishment process is simply when a customer doesn’t want their product anymore. Instead of selling it to a friend or via a platform like OLX, Quickr or eBay, they can trade it with brands in exchange for a new one. Either way, the gadgets will be refurbished, and later sold as a refurbished electronics.
ARE REFURBISHED ELECTRONICS GOOD?
A refurbished electronics, as explained above, will be similar to a brand new product. The refurbished products have a slightly lower chance of breaking than a brand new product. This may sound weird, but it’s quite simple. A brand new product will go through all the normal quality checks. However, all the refurbished product will go through these checks twice. Also, refurbished electronics are much cheaper than a brand new product.
Cosmetic Grades
Cosmetic Grade A:
Grade A products will have overall excellent to very good cosmetic condition. Some Grade A units will be cosmetically pristine, while others may have light scratches or other minor blemishes. Some Laptops may exhibit some shiny areas around the keyboard (space bar, touchpad and/or touchpad buttons), but the keyboard keys will be in excellent condition. Cosmetic blemishes will have no impact to the system’s overall functionality or performance.
Cosmetic Grade B:
These units will have some cosmetic blemishes that include scratches and/or other surface imperfections. Some Laptops may exhibit shiny keys on the keyboard and/or shiny surfaces around the keyboard. All key characters will be legible. Grade B products are functionally equivalent to Grade A, and will include the same warranty and customer support as Grade A products. Pricing on Grade B products will typically be lower than Grade A products.
Note: DFS does not cosmetically grade the bottom side of units.
Frequently Asked Questions
Q: What is the difference between Grade A and Grade B Products?
A: Grading criteria is based solely on cosmetic condition. Products classified as Grade B will have minor cosmetic blemishes, and typically have a lower list price than Grade A products. However, both grades feature the same functionality and performance, and both grades include the same warranties and customer support.
Q: What is the difference between Grade A and Grade B Products?
A: Yes, typically Grade B products are priced lower than Grade A products.
Q: Do you offer Grade B products in all product categories?
A: No, currently only laptops and desktops offer a Grade B option. DFS may offer Grade B cosmetic options on other products in the future.